Space Privacy Policy

At Space Online Casino, we are committed to protecting your personal data and respecting your privacy at every stage of your journey with us. This Space Casino Privacy Policy explains what information we collect, why we collect it, and how we use, store, and protect it when you visit Space Casino.com, create an account, or use any of our products and services. By registering with us or using our platform, you agree to the practices described in this policy.

Who We Are

Space Online Casino is owned and operated by Luminect Limited B.V, a company registered in Curacao under registration number 165187, with its registered address at Kaya Richard J. Beaujon Z/N, Willemstad, Curacao. We operate under a licence issued by the Curacao Gaming Control Board, licence number OGL/2024/358/0707, issued on 30 August 2024. As the data controller, we are responsible for determining how and why your personal data is processed.

Information We Collect

When you create an account for Space Casino login, place a bet, make a deposit, or contact our support team, we collect several categories of information about you. We gather this data directly from you and, in some cases, automatically through your use of our services.

• We collect registration details such as your name, date of birth, email address, phone number, and residential address.
• We collect financial information, including payment card details, e-wallet information, and bank account details used for deposits and withdrawals.
• We record your gaming and betting activity, including games played, wagers placed, deposits, withdrawals, and any bonuses claimed such as our Space Casino welcome offer or cashback promotions.
• We collect verification documents, such as proof of identity and proof of address, which we may request in line with our licensing obligations.
• We gather technical data, including your IP address, device type, browser information, and log-in timestamps whenever you access Space Casino login pages or our mobile app.
• We collect communication records when you contact us by email or live chat, including any complaints submitted to complaints@Space Casino.com.

How We Use Your Information

We use the information we collect for a variety of legitimate business and legal purposes. Our aim is to provide you with a secure, fair, and enjoyable experience across our Space Casino sports betting and casino products.

• We use your data to verify your identity, age, and eligibility to play, in accordance with our restricted jurisdictions and applicable gambling regulations.
• We process your financial details to handle deposits, withdrawals, and to prevent fraud or money laundering.
• We use your activity data to personalise your experience, including tailoring offers such as our Space Casino no deposit bonus alerts or Space Casino promo code communications, where you have opted in to marketing.
• We analyse gameplay patterns to support responsible gambling tools and to detect unusual or potentially harmful behaviour.
• We use your contact details to respond to enquiries, resolve disputes, and provide customer support via email or LiveChat.
• We retain records to comply with our regulatory, tax, and anti-money laundering obligations under Curacao law.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website and within our Space Casino app to remember your preferences, keep you securely logged in, and understand how our platform is used. Cookies also help us measure the performance of our Space Casino sign up offer campaigns and improve the overall functionality of our site and mobile application. You can manage or disable cookies through your browser settings, although doing so may affect certain features, including automatic Space Casino login functionality.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties where necessary to operate our services.

• We share data with payment processors and banking partners to facilitate deposits and withdrawals.
• We share information with our game and live casino providers, including NetEnt, Pragmatic Play, PG Soft, Red Tiger, SYNOT Games, and Evolution, to enable gameplay and settle results.
• We disclose data to regulatory authorities, including the Curacao Gaming Control Board, where required by law or our licence conditions.
• We may share limited data with affiliated companies or Space Casino sister sites for operational, marketing, or fraud-prevention purposes, always in line with this policy.
• We share information with identity verification and anti-fraud service providers to confirm your eligibility to use our services.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. We use encryption, secure servers, and restricted access controls to safeguard information relating to your Space Casino account, including your betting history and payment details. While we work hard to protect your data, no online transmission is entirely secure, and we encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including meeting our legal, regulatory, and accounting obligations. Where you close your account, we may retain certain records for a period required by Curacao gaming regulations and anti-money laundering rules, after which the data is securely deleted or anonymised.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We aim to honour these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may ask us to correct any inaccurate or incomplete information.
• You can request that we delete your data, subject to our legal retention obligations.
• You may object to or restrict certain types of processing, including direct marketing communications.
• You can withdraw consent at any time where processing is based on consent, such as receiving Space Casino bonus offers by email.

To exercise any of these rights, you can contact us using the details provided below, and we will respond in accordance with applicable law.

Age Restrictions and Eligibility

We only provide our services to individuals who meet the applicable minimum legal age for gambling in their jurisdiction, which is 18 years or older, and in some jurisdictions 19 years or older. We do not knowingly collect personal data from minors. If we become aware that we have collected information from someone under the legal age, we will take steps to delete that data and close the associated account.

Restricted Jurisdictions

Our services are not available to residents of certain countries and territories due to local licensing restrictions. We maintain an up-to-date list of restricted jurisdictions, and we reserve the right to verify your location and restrict access accordingly, regardless of whether you are accessing Space Casino UK pages, localised content, or our international site.

Changes to This Policy

We may update this Space Casino Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have any questions about this policy, how we handle your data, or wish to exercise your privacy rights, please contact our support team at support@Space Casino.com. For formal complaints, you can reach us directly at complaints@Space Casino.com. Our Customer Experience Team is also available via LiveChat and email to assist with any privacy-related concerns regarding your Space Online Casino account.